Booking Questions

Check in at the Sedona Airport terminal, the primary airport building.

Sedona Airport

235 Air Terminal Drive

Sedona, AZ 86336

Please arrive 30 minutes before your scheduled flight time.

This gives enough time for check-in, passenger weights, safety briefing, and boarding.

Please check in at the Sedona Airport terminal. Final check-in instructions and parking details will be included with your booking confirmation.

Please plan to arrive on time. Helicopter tours operate on a strict schedule.

If you are more than 15 minutes late to check-in, your flight may depart without you, and your ticket will not be refunded.

Golden Hour flights are scheduled within a reserved sunset experience window, but you still need to arrive early enough for check-in, passenger weights, safety briefing, and boarding.

For Signature Sedona Golden Hour, you must arrive no later than 30 minutes before the end of your one-hour sunset experience window.

For Grand Anasazi Golden Hour, you must arrive no later than 50 minutes before the end of your one-and-a-half-hour sunset experience window.

Arriving earlier gives you the most flexibility for the best available light, weather, and visibility. If you arrive too late, your flight may be shortened, rescheduled with a fee, or treated as a late arrival/no-show depending on availability.

Yes. Restrooms are available at the Sedona Airport terminal before your flight. We recommend using the restroom before check-in and boarding.

Dress comfortably and according to the day’s weather. Layers are recommended, as the temperature in the helicopter may feel different from outside conditions.

Comfortable clothing, secure shoes, and sunglasses are recommended. Avoid loose hats or loose accessories that may be difficult to secure around the aircraft.

You may bring small personal items such as a phone, a small handheld camera, and a small water bottle.

Because helicopter space is limited, large bags, purses, backpacks, weapons, hazardous materials, and loose items are not allowed onboard.

Yes. Cameras and phones are welcome, as long as they can be safely secured during the flight.

Golden Hour flights are especially popular for photos because the red rocks are warmer, softer, and more cinematic during sunset light.

Larger devices may be brought to check-in, but must stay behind during your flight.

Flight video is not currently offered.

Yes. Children under 24 months may ride as lap children.

Children 24 months and older require their own seat.

Yes. The individual passenger weight limit is 300 pounds.

All passenger weights must be provided accurately for safety and aircraft weight-and-balance requirements. Passengers will be weighed at check-in per FAA safety requirements.

There are no specific restrictions on pregnant passengers flying. However, if you have a personal concern, please speak with your doctor before booking.

Safety comes first. Flights may be delayed, rescheduled, rerouted, or canceled due to weather, visibility, wind, aircraft availability, or pilot discretion.

If Luxe Air cancels a flight due to weather or operational conditions, we will work with you to reschedule.

Regular flights are non-refundable.

A fully refundable booking option may be available at the time of booking for an additional cost.

Please review your selected fare type before completing your purchase.

You may reschedule with a $20 per-seat rescheduling fee if you call at least 24 hours before your flight.

Rescheduling within 24 hours of your flight is not permitted.

Service animals are only allowed on exclusive flights and must remain on the passenger’s lap or in an approved kennel, subject to aircraft safety, space, and weight-and-balance requirements.

Please call before booking if you plan to travel with a service animal.

Discounts are available for military, first responders, and repeat guests.

Please call before booking to ask about current discount options. Discounts may not be combined unless specifically stated.